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Alexandros CRM | Customer Management
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 The Alexandros CRM application is a simple, practical marketing management application for any enterprise with techniques for Organization, Sales, Public Relations, Contacts, Appointments, Hunting, Reminders, Offers, Salesmen Routing e.t.c.
The application defines the operational process for all of the above and integrates to other enterprise software applications such as ERP, Front Office e.t.c.
Sunsoft introduces to you a sales & marketing “tool”, the Sales Manager CRS-CRM.
The Sales Manager CRS – CRM is the next generation CRM (Customer Relationship Strategy) and is the most up-to-date CRM available in the European market. It is more than a software package as it contains the essential Know-How for business development and is tailor made to each customer’s needs.
The main differentiation of the Sales Manager CRS – CRM is the application of the latest marketing and sales techniques used in the European market in the fields of wholesale, retail, exports, call centers, customer care, after sales, after sales service, ordering etc.
Every modern company which has adopted the Sales Manager CRS – CRM has been able to decentralize procedures, support its managerial staff and increase the company’s profitability.
Through the usage of the Sales Manager CRS – CRM and the techniques and procedures developed you will be able to support your clients
- Reports to the administration for better procedure control
- Discrete roles
- Training for every position and department
- Sales & Marketing techniques implementation, such as:
| • Target marketing |
| • Prior, During, After Exhibition
| | • A,B,C Analysis |
| • Ordering | • Segmentation
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| • Sales Consultant | | • Direct Mail |
| • Routing | | • Email Marketing |
| • Back Office | | • Άνοιγμα νέας αγοράς |
| • Bonus System | | • Reporting system |
| • After sales | | • Follow ups |
| • Service | • Public Relations
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| • New Product Research | | • Store Manager |
| • Customer Care | | • Collections |
| • Problem Solving | | • Exports |
| • Connection with Alexandros ERP, Front Office | | • Campaigns |
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| • The HUNTING technique
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| | • Call center |
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